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How 588happ Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team. Access to our platform and these services depends on your local law and eligible regions.

Account data protectedbKash, Nagad, Rocket transactions coveredYour rights explained clearlyContact us to request changes
588happ How 588happ Handles Your Personal Data
HOW WE PROTECT YOU

Data Security and Your Account Rights

We apply security measures across account login, payment processing and data storage. Your rights as an account holder include access, correction and deletion of personal data, subject to applicable local law and eligible regions.

Cookies and Tracking

We use cookies to keep your session active, remember your preferred payment method — bKash, Nagad or Rocket — and measure how pages load on your device. You can adjust cookie settings in your browser at any time.

Account Security

Login is protected by a one-time password sent to your registered mobile number. If we detect a login from an unfamiliar device, we flag it and may ask you to confirm via OTP before granting access.

Data Retention

We keep your account and transaction records for as long as your account is active and for a period after closure as required by applicable regulations. You can request a summary of what we hold by contacting support.

Requesting Changes

To correct, export or delete your personal data, send a written request through live chat or email. We aim to respond within a reasonable timeframe, as required by the laws of your eligible region.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to review the data we hold on your account, request a correction or ask us to delete your information, you can reach our team directly. Use the channels below and include your registered phone number or email so we can locate your account quickly.

Live Chat Start a chat session from the 588happ site on your phone or desktop. Our team will ask for your registered number to pull up your account record.
Email Support Send your data request to our support email address. Include your account ID and the wallet type you use — bKash, Nagad or Rocket — so we can verify you quickly.
Account Settings Some personal details — your display name, email, phone number — can be updated directly from the account settings page once you log in on mobile or desktop.

Your Privacy Questions, Answered

These are the questions we hear most often about how your personal data is handled on 588happ. If your question is not covered here, reach out through live chat or email and we will respond with the specifics of your account.

We collect your name, phone number, email address and the wallet type you register — bKash, Nagad or Rocket. We also log device and session data to protect your account from unauthorised access.

We do not sell your data. We share it only with service providers who help operate the platform — payment processors for bKash, Nagad and Rocket transactions, and identity verification services where required by applicable law.

Log in and check account settings for basic details like your phone number and email. For a full data summary or a correction request, contact our team via live chat or email with your registered account details.

Yes. Send a deletion request through live chat or email. We will process it subject to any retention obligations under the laws applicable to your eligible region, and confirm when it is done.

Cookies keep your session active and remember preferences such as your saved wallet method. You can disable non-essential cookies in your browser settings, though this may affect how some account features load on mobile.

No. Your bKash, Nagad or Rocket PIN or passcode is never stored by us. You enter it directly in your wallet app. We only receive a transaction reference to confirm the payment cleared on our end.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.